The dryer that doesn't dry

About two years ago I purchased a Maytag MDE2400AYW dryer from Sears after the friendly salesguy there convinced me that the washer/dryer combination was much better than the all-in-one kind. I wish I'd never bought it... The washer works great, but the dryer is the biggest piece of crap I've ever had the luxury to grace my house.

I had purchased a Maytag dishwasher for my house a couple years before and it still is the most awesome and robust dishwasher I have ever used, so I thought I couldn't go wrong with a Maytag dryer. Usually I read reviews before making purchases, but this one the salesguy convinced me and I really thought all dryers were the same. I was wrong, after finding reviews I found this dryer was affectionately nicknamed "the dryer that doesn't dry".

The first load I ran in the dryer, the display said 1hr 36min. It took much longer than that and the clothes were still damp! I went online and called both Maytag and Sears. I was told I probably had lint buildup in my dryer venting and would need to clean that. Sure, I'll give it a try, my old dryer dried an entire load in 45 min, but I'll give them the benefit of the doubt. In my mind I was already thinking that my old dryer wasn't a piece of crap like this lemon.

I cleaned all the venting out, got new and tight metal venting from the dryer to the wall and tried again, same result! I called both Maytag and Sears again, but was given the runaround this time.

I had learned to live with it, resorting myself to the fact that doing laundry is an all day affair for a couple loads and finding creative ways to make that work. But now this piece of crap errors out midway through drying with a dreaded "3E" error on it's readout. I can let it sit for awhile and then start it back up, adding even more time to the already painful laundry time.

I went online and found lots of others again having the same problem, I contacted Maytag about the error and was given the number for a repair company that I could have come out at my expense. This dryer is less than 3 years old and it's NEVER really worked, going online I see tons of other people with the exact same defect. Great companies take care of their customers and fix problems when it's obviously poor engineering or design, I've had such great experiences with other companies like American Honda. I'm normally pretty brand loyal until a company proves to me that they're not worthy of my being their customer. I think rather than paying almost the cost of a new dryer to fix this thing that never worked anyway, I'll just toss it in to a ravine and buy a better one from a competitor.

A bunch of reviews can be found here, where others have the same issues.